Eastern Consultancy Services Co. Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or utilise our specialised services, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Maltese Data Protection Act (Cap. 586).
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Important Information and Who We Are
1.1 Data Controller
Eastern Consultancy Services Co. Ltd is the data controller responsible for your personal data.
- Registered Office Address: 28 Triq Toni Zahra, Zejtun ZTN 1500, Malta.
- Company Status: Limited liability company registered in Malta.
- Contact Email: malta@easternconsultancy.org
- Telephone: +356 99447960
1.2 Scope of This Policy
This policy applies to website visitors, job candidates, corporate clients, partners, suppliers, individuals receiving private caregiving services, and workers participating in our relocation programs connected with our Maltese operations.
2. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. Depending on your relationship with us, we may collect:
2.1 For Website Visitors
- Technical Data: IP address, browser type and version, time zone setting and location, operating system, and device information.
- Usage Data: Information about how you use our website, products, and services.
2.2 For Recruitment Candidates and Provided Staff
- Identity Data: Name, title, date of birth, gender, passport/ID number, and nationality.
- Contact Data: Address, email address, and telephone numbers.
- Professional & Employment Data: CV, employment history, qualifications, certifications, language skills, and references.
- Relocation & Travel Data: Visa status, work permits, travel itineraries, and accommodation arrangements.
2.3 For Corporate Clients and Partners
- Business Contact Data: Name, job title, corporate email, phone number, and office address.
- Financial & Transaction Data: Bank account details and payment records related to our services.
3. How Your Personal Data Is Collected
We collect personal data through:
- Direct Interactions: Forms on our website, CV uploads, service requests, or correspondence by post, phone, or email.
- Third Parties or Public Sources: Recruitment platforms, professional networks, background check agencies, or public registries.
- Automated Technologies: Cookies and server logs that collect Technical Data as you use the website.
4. How We Use Your Personal Data
We use personal data only where the law allows, including to:
- Operate, secure, and improve our website (legitimate interests).
- Evaluate candidates and arrange placements (contract / pre-contractual steps).
- Facilitate travel and relocation for workers (contract).
- Manage commercial relationships and comply with legal obligations in Malta and the EU.
5. Data Sharing and International Transfers
We may share personal data with corporate clients, service providers, relocation partners, professional advisers, and regulators where required. Where data is transferred outside the EEA, we apply appropriate safeguards such as adequacy decisions or Standard Contractual Clauses approved by the European Commission.
6. Data Security
We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure, and limit access to personnel with a legitimate business need.
7. Data Retention
We retain personal data only as long as necessary for the purposes collected, including Maltese legal, accounting, and reporting requirements. Job applications are typically retained for up to 2 years unless consent is renewed or the candidate is hired.
8. Your Legal Rights
Under GDPR and Maltese data protection law, you may request access, correction, erasure, restriction, portability, or object to certain processing, and withdraw consent where processing is consent-based.
To exercise these rights, contact malta@easternconsultancy.org. You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) at https://idpc.org.mt.
9. Cookies
You can configure your browser to refuse or alert you about cookies. Disabling cookies may affect website functionality. See our cookie preferences tools on this site for more detail.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact Details
Eastern Consultancy Services Co. Ltd
28 Triq Toni Zahra
Zejtun ZTN 1500
Malta
Telephone: +356 99447960
Email: malta@easternconsultancy.org